Return Policy
The Sassy Boo Boutique does not issue refunds. Only store credit for extenuating reasons. And once your order is shipped, we cannot cancel your order.
**All sale promotions or sale collections, including flash sales, final blowout sales, Buy One Get One sales (BOGO), $25 Sassy Boo Style sales are FINAL SALE. Absolutely no refunds, store credit, or exchanges.Â
We will allow store credit only, depending on the issue. Please email us at info@sassybooboutique.net within two days of receipt of your item, along with your order #, and a brief explanation of the issue. If you do not email us within two days of receiving your item, we won't be able to issue store credit. No exceptions.Â
However, if you do contact us within the two days, we will review your request and determine if you are eligible for store credit. In order to earn store credit, your item/s must be returned to the specific address we provide you within three days. Please do not send this back to the address on your package without contacting us first and hearing back. We will not honor this. We will not be issuing store credit for any items returned passed the three days. Items cannot be damaged or torn. And original tags must be in place. Customers are responsible for paying for the return shipping fee.Â
We reserve the right to reject any store credit requests.Â
Your shopping experience is very important to us! Email us before ordering if you have questions.Â